One of the most common questions we get these days is, "Are you open?" YES, we are open and doing business. Our warehouses are shipping, our customer service representatives are working, and our R&D department is hard at work on tomorrow's performance Subaru suspension parts.
That said, we are having to make some accommodations to the pandemic and its side effects.
The biggest effect from a business standpoint is a shortage of product supply. Since many of our customers are working from home, and they are not spending their money on dining and entertainment, we are seeing high demand for Racecomp products. At the same time, many of our supplier warehouses have been temporarily shut down because of Covid-related staffing issues. In addition, shipping, especially international shipping, has been slower because of the pandemic.
Racecomp Engineering products are made by some of the best companies in the business, but they are bespoke, meaning each application is customized to Racecomp's specifications. The result is that even in the best of times, they can take some time to produce. Add in the uncertainty of the global pandemic, and the lead times can be a while.
Thank you for your patience and your understanding. Together we can get your Subaru to the next level of suspension performance.
Photo note: Before you pick up the phone and call us about masks and social distancing, the photo above is a stock photo, taken pre-pandemic. None of our Racecomp warehouse staff would submit to being photographed...